FAQs • Yukon, OK • CivicEngage

If I have a question about the $3.65 added to my monthly utility bill, who do I contact?: Email the City of Yukon Utility Billing or call 405-350-3910. We are open from 8:30 am to 5 pm, Monday through Friday.

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Utility Billing - Samaritan EMS CareNet

1. What is a Samaritan CareNet Membership?: All residential accounts, all residential rental properties, and all multi-living unit facilities that are City of Yukon utility customers are automatically enrolled in the membership program unless they sign and submit an opt-out form to the City of Yukon’s Utility Billing Department. The membership provides for the pre-payment of co-payments and deductibles for all qualified medically necessary provided ambulance services. CareNet is not an insurance supplement or policy.

2. I have an Emergency Medical Services Authority (EMSA) membership. Would I benefit from a Samaritan membership also?: EMSA is an ambulance service that operates in surrounding communities but does not operate or respond within the Yukon city limits.

3. What is the membership cost?: $3.65 per month is added to the City of Yukon utility bills.

4. Who is covered by the membership?: Permanent members of the household are covered.

5. If I opt-out now, but change my mind later, can I opt back in?: If you opt-out of the program, you will not be able to opt-in again until the enrollment period next year.

6. I have insurance. Would I benefit from a CareNet membership?: Probably, yes. Most insurance policies require a co-pay and/or an annual deductible. The CareNet membership will pay for those out-of-pocket expenses. It's always a good idea to check with your insurance company and find out what they cover.

7. I have Medicare, would I benefit from a CareNet membership?: Yes. Medicare usually does not cover 100% of the ambulance service. The CareNet membership will cover the co-pay and deductible.

8. I have Medicaid/Soonercare benefits. Would I benefit from a CareNet membership?: Samaritan EMS tells us no. However, Samaritan EMS can bill you if the claim is denied.

9. If I opt-out of the Samaritan CareNet membership program and should require Samaritan ambulance services at some point, what happens?: All citizens who require medically necessary ambulance services within the Yukon city limits will always be transported regardless of their ability to pay. Patients will be billed by Samaritan for services rendered and financially responsible for all billed charges.

10. How much does a typical Samaritan ambulance service cost?: It varies depending on the level of services needed by the patient and the destination. Usually, charges vary between $353.62 to $972.43.

11. What about people who live in apartments, long term care facilities or rental properties?: The management/owners/operators are receiving information about the Samaritan CareNet membership program. They can either choose to participate or opt out. If they participate, the City of Yukon will add $3.65 per living unit to their monthly utility bill. If they opt out, they are required to inform their residents and provide them with several key points of information, including the option of purchasing a membership from Samaritan directly.

12. If I have a question about the $3.65 added to my monthly utility bill, who do I contact?: Email the City of Yukon Utility Billing or call 405-350-3910. We are open from 8:30 am to 5 pm, Monday through Friday.

13. If I have a Samaritan CareNet membership, am I always covered?: The only time your membership would not be in force is if your utility service is ever turned off due to non-payment. Once your delinquent account is paid up to date, your membership will resume along with your other services. The membership is valid in Samaritan’s response area, which is Yukon, Bethany, and Warr Acres.

14. If I opt out now and move to another Yukon address later, can I opt in when I transfer?: Once the enrollment deadline passes, there are no changes until the next enrollment period.

15. Can I pay for a membership in one lump sum, rather than paying $3.65 every month?: No. The billing system is designed for monthly billing only.

16. Can I contact Samaritan EMS directly and purchase a membership?: The agreement between Samaritan EMS and the City of Yukon establishes the monthly CareNet membership program billed through monthly utility bills. The only exception is limited to residents of multi-living units whose management chose to opt out of the offered program.

Discuss these with Samaritan EMS. Their contact information is noted below.

Samaritan EMS
P.O. Box 15764
Del City, OK 73155
Toll-Free: 844-498-6471
Fax: 405-602-0422
Email Samaritan EMS